Cookie Policy
What are cookies?
Cookies are tiny text documents placed onto your internet browsing device when you browse any website.
What do our cookies do?
Cookies keep websites running exactly as they should, and as quickly and efficiently as possible. They remember any settings you made last time you visited and improve the speed and security of the site. They also allow you to share our pages on your social media platforms if you so wish.
What don’t our cookies do?
Our cookies dont collect any sensitive or personally identifiable information and they don’t pass any information onto any third parties. The only information we collect is the data you input into our contact form, which we keep to ourselves.
Permission to use cookies
If you accept our cookies, we take this to mean that we can continue to update the cookies when you visit our website. If you wish to remove this setting, you must visit your browser setting to disable them. However, this may result in our website not running as it should.
Where we use cookies on our site
Just like most of the website on the web, our website has several areas including photos, slideshows and videos which use cookies to deliver content appropriately. Disabling cookies may alter the functionality of our website and effect the way it displays on your browser.
We use analytic software on our website to identify various useful information such as: which areas of our site are the most popular, how people reached our site, how long they stayed on the page, whether they are repeat visitors etc. This allows us only to provide our users with a better website experience; it is completely anonymous so we are not able to receive any of your personal information through this analytic software.
Want to know more?
If you require any more information about the cookies we use on our site, please don’t hesitate to email us on martin@signsmith.co.uk
Privacy Policy
What we need
SignSmith will be the ‘Controller’ of the personal data you provide to us. This includes name, address, email and phone number. We only collect basic personal data about you which does not include any special types of information, or location based information, excepting that which is relevant to the service requirements.
Why we need it
We need to know your basic personal data in order to administer your account and provide you with the products and services in line with your enquiry/order.
What we do with it
A Data Protection regime is in place to oversee the effective and secure processing of your personal data. All the personal data we collect is processed in the UK. Unless the law allows them to do so, no third parties will have access to your personal data.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years.
What your rights are
If at any point you believe the information we hold on you is incorrect you can request to see the information and have it corrected or deleted.
If you have a complaint regarding the handling of your personal data, please contact our Data Protection Officers who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
Our Data Protection Officers are Martin and Sue Ashby-Smith, you can contact them at martin@signsmith.co.uk
